Social & Human Capital Management
Ethics & Integrity
Targa respects the individual differences of our employees, customers, stakeholders, and individuals within the communities in which we operate. At Targa, we are devoted to treating everyone with dignity and respect, and managing our business with integrity. We challenge ourselves to be an industry leader in all aspects of our operations. Through our actions both inside and outside of our organization, we encourage candid communication with active listening and learning. Further, we strive to follow through on our obligations, be accountable for our actions and results, and focus on delivering quality products and services. Targa reinforces our commitment to ethics, integrity, and compliance through adherence to our policies and practices, as well as annual training. Our actions are guided by Targa’s Code of Conduct, the overarching policy that empowers us to make the commitment to ethics, integrity, human rights and compliance, and includes a prohibition of discrimination, harassment, and bullying in any form – verbal, physical or visual.
Targa employs approximately 2,500 people and is an equal opportunity employer. We offer a dynamic work environment where our employees can learn and develop. We encourage input from our employees in all areas of our business. We are dedicated to fostering a safe workplace environment and helping our employees reach their potential while achieving our organizational goals.
At Targa, we believe that our employees are the foundation to foster the safe operation of our assets and our delivery of a quality suite of energy infrastructure services to our customers. To achieve an industry leading position, we foster a collaborative, inclusive, and safety-minded work environment, focused on working safely every day. We seek to identify the most qualified internal and external talent for our organization. We focus on selecting and developing a workforce committed to safety, customer service, teamwork, business performance, industry knowledge, and our commitment to ethics, integrity, and compliance.
Diversity and Inclusion
Targa is committed to fostering a work environment in which all employees treat each other with dignity and respect. This commitment extends to providing equal employment and advancement opportunities based on merit and experience. We believe this to be a fundamental principle and is defined in our Equal Employment Opportunity Policy and our Code of Conduct. We continually strive to attract a diverse workforce by advertising all external open jobs to a number of diversity job boards. In addition, we partner with military organizations and participate in career fairs targeted to military veterans and leverage our military veteran workforce to attract talent with transferable skill sets to Targa. Targa employees are also active in the Women’s Energy Network, which provide women employees with a platform for strategic networking and professional development opportunities.
Our employee demographic profile allows us to promote inclusion of thought, skill, knowledge, and culture across our operations to achieve our social obligations and commitments. As an example, 29% of our workforce are of different ethnic groups, and 24% of our leaders across Targa are female.
At Targa, we believe our employees are the key building block that helps us operate safely and provide excellent service to our customers. We understand that we must provide opportunities that concurrently help develop our employees while advancing their careers. Targa management promotes formal and informal learning and development throughout the organization. Open and honest feedback is provided to employees through our annual performance review process as well as informal meetings throughout the year. In 2019, we continued to advance our “Management Skills” program focused on developing our field technician leaders through instructor-led-trainings. The goal of this program is to enhance and build leadership proficiencies and skills that will enable our workforce to work safely and efficiently. Targa also promotes self-development through our Education Assistance Policy and supporting internal job placements and cross department transfers.
Targa offers a developmental program focused on building the skills of our field employees. We accelerate and advance employee careers, knowledge, and skillsets through formal on-the-job and classroom-based training. These program graduates act as a feeder pool to higher level positions within our field employee disciplines.
Additionally, Targa offers entry level opportunities through our Analyst Development Program in various functional areas of our business to participate in rotational assignments to gain experience and broaden the employee’s skills and interests. Supervisors, in partnership with a group of senior leaders and Human Resources, provide formal and informal training, mentorship and continuous feedback during each employee's rotational assignment.
As an energy infrastructure operator, we understand the importance of developing and fostering talent to ensure a skilled and talented diverse workforce both now and in the future. Targa values and provides opportunities for cross training and increased responsibilities, including leadership learning. These efforts allow us to recruit from within our organization for future vocational and occupational opportunities.
To help plan and predict succession needs, Targa monitors employee turnover rates and conducts Exit Interviews with employees who voluntarily leave the company. This helps us better understand their reasons for leaving the company. Our employee’s experience at Targa is meaningful to us, and as such we have included turnover as a metric of company performance. Our voluntary turnover rate in 2019 was approximately 9%.
Ethics and Compliance Training
In accordance with our Code of Conduct, complying with the law is the foundation for Targa's ethical standards. Each year, our employees are required to review and acknowledge our Code of Conduct. This process helps teach and reinforce legal compliance, ethical standards, our values, and their importance to Targa and to actions and decisions made by our employees. Targa prohibits discrimination, harassment, and bullying in any form - verbal, physical or visual. In 2019, Targa introduced a Respectful Workplace instructor-led training for employees and supervisors that focused on respectful treatment of others and appropriate workplace conduct.
In 2020, Targa updated its Ethics and Compliance Hotline, enhancing our telephone and online reporting tools to further encourage employees and third parties to obtain guidance and report ethical concerns to Targa on a confidential basis.
Community Engagement and Social Investment
Corporate Citizenship Statement
Targa is dedicated to engaging and investing in the local communities where our employees live and where we operate. We strive to be a safe and dependable community member and seek to contribute our time and resources to our local communities. We make charitable contributions to, and participate in volunteer activities with, local organizations within the communities in which we operate.
We collaborate with local organizations to lead, participate, and sponsor programs and activities that deliver meaningful and beneficial value to our local communities.
Targa partners with local first responders, while also sponsoring training programs and participating in fundraisers to support local first responders. We are members of Mutual Aid Mont Belvieu (MAMB), Channel Industries Mutual Aid (CIMA) and the Mont Belvieu and Baytown Local Emergency Planning Committees (LEPC), and Targa employees serve as leaders on the Boards of these organizations.
To increase engagement across Science, Technology, Engineering and Math (STEM) disciplines, Targa supports Anahuac School District’s SystemsGo program (SystemsGo) in Texas, which has extended the reach of advanced science and technology curriculum to students in the region. SystemsGo is an innovative high school rocketry/aeroscience curriculum that uses project-based learning to teach STEM; to develop skills in teamwork, problem-solving, and leadership; and to encourage careers in the engineering industries. In West Texas, to encourage youth leadership and empowerment, we donate to and support the SOAR (student outreach and resiliency leadership) program.
Employees across the organization volunteer and support their local communities. A number of our employees serve as leaders in their communities to support local social and economic development, including serving on city councils, school district boards, hospitals, agricultural committees, and chambers of commerce. Our employees also lead and participate in advocacy initiatives to mentor youth, through programs such as Junior Achievement, Big Brothers and Big Sisters of America, livestock and agricultural fairs, district career fairs, and sports and recreational programs.
At Targa, we understand the impact that certain organizations and activities can have within our local communities. Whether it be charitable donations or volunteer work, we seek to help these organizations and activities continue to influence our surrounding societies in a positive manner that is consistent with our Code of Conduct. In a constant effort to be a good corporate citizen, we support programs that enhance the betterment of lives in the communities in which we operate.
When local communities where we work and live have been impacted by natural disasters, we have supported rebuilding efforts in these communities through our corporate giving program. Hurricanes and tornadoes have impacted our employees and communities in recent years, and Targa and its employees have provided support through disaster relief efforts. We also have supported the development of health care infrastructure to support our employees, their families and their communities. For example, in North Dakota we donated to the development and construction of the McKenzie County Hospital.
Indigenous Peoples Statement
Targa understands the importance of working with Indigenous Peoples in communities where we operate. We recognize that it is our job to listen and try to understand the concerns and interests of all of the communities in which we operate. Targa takes a long-term view in developing these relationships and does so based on our intention of building mutual respect, confidence, and trust. We also understand the importance of direct communication with those who could potentially be affected by our operations. As such, Targa encourages its employees to recognize and respect the unique worldviews and perspectives of Indigenous Peoples.
Consistent with our Code of Conduct, Targa seeks to foster a collaborative work environment with Indigenous Peoples through mutual respect and dignity. Positive long-term interactions and cultural sensitivity with our country’s first community make a positive difference and advance mutually beneficial relations.
Targa has significant operations on the Fort Berthold Indian Reservation in North Dakota. While conducting these operations, Targa regularly engages with the Mandan, Hidatsa, and Arikara (MHA) Nation. Targa respects the MHA Nation heritage, cultural traditions, and its people. We adhere to the MHA’s regulatory requirements, and we hire and employ its members and a substantial number of MHA tribal members provide contractor services.
Supply Chain Management
Targa is committed to high standards of business ethics, as reflected in our Code of Conduct, and to a sustainable supply chain that supports the overall performance of our business and projects.
The objectives of Targa’s supply chain are to:
- Procure goods and services to foster long-term business success and sustainable operations
- Promote the equal and respectful treatment of all suppliers
- Manage supplier pre-qualification and ongoing performance
- Safeguard contracting policies and procedures
- Utilize data driven analytics to form strategic partnerships with suppliers
As a valued part of our supply chain, suppliers play a significant role in our commitment to high standards. Our pre-qualification process focuses on the selection of suppliers that share our focus on ethics, safety, quality, and environmental performance. We then regularly engage our suppliers through business reviews, supplier relationship management evaluations, and performance audits to confirm their continued commitment to these values.
One of Targa’s core values is our commitment to safety, and we pass this commitment on to our suppliers. We conduct regular safety screenings through ISNetworld® and require our service suppliers to maintain an acceptable rating. Targa expects suppliers to adhere to all applicable labor, safety, and environmental laws, including anti-harassment, equal opportunity employment, anti-corruption, and anti-bribery.